Frequently Asked Questions

 

Getting Started - Fast Facts

Here are some helpful tips to get you familiar with this exciting new service and important information for returning users.

What is NFF OnDemand

Welcome to NFF OnDemand, where all of your favorite NFF content is stored in the cloud and accessible anywhere, anytime.

Important PayPal Checkout Information?

NFF OnDemand utilizes PayPal payment services for credit card processing. You do not need a PayPal account to make payment through PayPal. Since PayPal is a 3rd party service, NFF OnDemand requires confirmation from PayPal in order to complete any purchases. Only then will media be made available for viewing in My Library. For this reason, it's critical to complete the entire check out and payment process. DO NOT CLOSE THE BROWSER window at any point during check out and payment. Orders are not complete until the user is returned to the NFF OnDemand site from the PayPal payment process.

 

OWN vs. RENT – What’s the difference?

RENT provides 48-hour on demand streaming access to purchased media. The rental timer starts from the moment of purchase. OWN provides non-expiring on demand streaming access to purchased media. What is streaming access? It means your content is stored “in-the-cloud” and available for viewing when connected to the Internet. NFF OnDemand does NOT provide a download option. All purchased media is available for streamed viewing from the user's My Library section.

 

NFF OnDemand is a multi-screen streaming media service, similar to Netflix.

Any content purchased on NFF OnDemand will be automatically be placed in the user's My Library folder. From there, users have access to streamed viewing of their purchased media on multiple devices:

 

• NFFOnDemand.com website
• NFF Mobile/Tablet app for Apple/Android, search "national football foundation"
• XOS Smart TV apps, click here for details.

  

What is the Cloud?

The cloud is a term used to describe the Internet. Think of NFF OnDemand as your own personal NFF digital video storage locker. Securely purchase and store your favorite games and documentaries online and access them from anywhere with an internet connection. All you need is a web browser to access your videos from any computer, compatible mobile device or Smart TV.

 

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